Libby Hein
President/Agent
Libby joined Redbud in 2022 as Vice President, bringing with her over a decade of experience in the insurance industry. After working with the incumbent President Alice Kring for many months, Libby was appointed to President in March 2023. Libby's excitement to be a part of Redbud's future along with her connection to the community and passion for serving cusomters is a driving factor of her success. Libby specializes in assisting customers with their Commercial and Personal insurance needs. Libby, her husband, and three young children live in Buchanan where they are active members of the community.
Gretchen Carpenter
Director of Operations and Human Relations/Agent
Gretchen joined the Redbud insurance in 2023, she brought with her over 20 years of business experience. She has been assisting customers with their Personal insurance needs.
Gretchen lives in Buchanan with her husband and three children.
Caitlyn Tucker
Agent/Community Relations Coordinator
Caitlyn has been with Redbud Insurance for over a year and is dedicated to helping customers with their personal insurance needs while continuing to learn and grow in commercial insurance. She takes pride in building strong connections and providing excellent service to clients.
Caitlyn lives in Buchanan with her two dogs and horses.
Evan McLaughlin
Agent
Evan joins Redbud Insurance with more than 15 years of experience in hospitality, customer service, and leadership. Throughout his career, he has focused on creating positive experiences, solving problems, and leading with empathy skills he now brings into the insurance industry.
He is passionate about serving others and takes pride in helping clients find coverage that fits their needs and goals. Outside of work, Evan enjoys life in Niles with his cat and three dogs
Wendy Martin
Intake Coordinator
Wendy Martin is the Intake Coordinator for Redbud Insurance Services, bringing more than a decade of customer service experience to the role. While she is new to the insurance industry, she is eager to help clients find coverage that best fits their individual needs.
New to Buchanan, Wendy is excited to become part of such a welcoming community. Outside of work, she enjoys doing puzzles and spending time with friends.